Your Perfect Piece, Crafted to Order
Step 1
Consultation & Design Requirements
The journey to your custom project begins with a consultation. Whether in person, over the phone, or via email, we’ll take the time to understand your vision. During this step, we’ll gather all the necessary details about your project, including the intended use, style preferences, dimensions, and any specific functionality requirements.
We'll guide you through the wood selection process, showing you a variety of hardwood samples that fit your design goals. From rustic oak to rich walnut, we'll help you choose the wood that not only meets your aesthetic desires but also works best for your project. Additionally, if you’re unsure about finishes, we offer a range of options—from natural oils and waxes to more polished, durable finishes—and can provide advice on which will best complement the wood and your intended use.
Our goal is to ensure that you’re confident and excited about your design before we proceed. Once all your design details are finalized, we’ll submit a detailed quote based on your specific requirements and materials.
Step 2
Quote Approval & Finalization
Once you’ve reviewed and approved the quote, we’ll move forward with finalizing all aspects of the design. This includes confirming all material choices, dimensions, and finishes, ensuring everything aligns with your expectations. We’ll also discuss any final adjustments or custom requests to make sure every detail is just right.
At this point, we will provide you with a clear project timeline. We’ll give you an estimated start and completion date, allowing you to plan accordingly.
Step 3
Building Your Custom Piece
With all design details finalized and the quote approved, it’s time to bring your project to life! Our skilled craftsmen will begin the process of handcrafting your custom piece. Using traditional woodworking techniques and modern tools, each component of your project is meticulously crafted with attention to detail, quality, and durability.
Throughout the building process, we stay committed to ensuring that your vision is realized. We focus on every step—whether it’s cutting, assembling, sanding, or applying finishes—to create a final product that meets our high standards of craftsmanship. Our team works diligently, and we’ll keep you updated along the way, ensuring you feel informed and excited as your project progresses.
Step 4
Shipping or Local Delivery
Once your custom piece is complete, we prepare it for delivery. If you’re local to us, we offer personal delivery to ensure your item arrives safely and is placed exactly where you want it. For customers outside our local area, we offer shipping options, with careful packaging to protect the item during transit.
No matter how your project is delivered, we take every step to ensure a smooth experience. For local deliveries, our team will handle the setup, ensuring everything is positioned and installed (if needed) for maximum satisfaction. For shipped items, we’ll provide tracking details and be available to answer any questions about the delivery process.
At every step, we prioritize customer satisfaction, and we’re always here to assist with any questions or adjustments once your project is complete.